Refund Policy - SiteKeeper | 14-Day Money-Back Guarantee
Last updated: 2026-01-09
We want you to be satisfied with your purchase of SiteKeeper. If you are not completely satisfied, we're here to help. Our refund policy is designed to be straightforward and fair—no hidden conditions or complicated processes. We stand behind our product and want you to feel confident in your decision to try SiteKeeper.
1. Eligibility for Refunds
We offer a 14-day money-back guarantee on all purchases. If you are not satisfied with our product for any reason, you can request a full refund within 14 days of your purchase.
2. How to Request a Refund
To request a refund, please contact our support team at support@sitekeeper.tech with your order details and reason for the refund. We aim to process all refund requests within 5 business days.
3. Refund Process
Once your refund is approved, we will initiate a refund to your original method of payment. The time it takes for the refunded amount to appear in your account can vary depending on the payment method and your financial institution.
4. Exceptions
We reserve the right to refuse a refund if:
- The refund is requested after the 14-day period has expired.
- We detect any suspicious activity or abuse of our refund policy.
- The product has been used extensively beyond what would be considered reasonable for evaluation purposes.
5. Changes to This Refund Policy
We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
Questions? Contact us